Collection Manager – HL (Mortgages)

From 1 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Essential Experience:

  • Knowledge of local market, property markets and trends in retail lending
  • Understanding of local business and micro economy
  • Ability to work under tight deadlines and to prioritize conflicting and changing priorities
  • Keen understanding and focus on risk, controls, compliance and regulatory framework
  • Ability to liaise with internal stakeholders and regional teams
  • Strong customer focus and management of stakeholder expectations Strong analytical & communication skills (written & verbal)

  • Responsible for managing delinquency across buckets and maintain the delinquency rates within monthly, yearly targets
  • Undertake regular customer visits for follow up and collection of overdue payments
  • Obtain daily updates on delinquent portfolio & initiate detailed account level review of high ticket accounts
  • Provide weekly, monthly follow up reports for all delinquent accounts in the portfolio
  • Initiate legal actions – SARFEASI, Sec 138, Sec 25, summary suits etc. against chronic defaulters
  • Coordinate with law firms, initiate legal actions against NPA accounts, re possession and sale of property
  • Responsible for implementation and execution of the company’s collection strategy in the region
  • Empanel & manage Debt Collection Agencies, Cheque Pick up agencies and law firms

Essential Qualifications:

  • Graduate from any discipline
  • 4 - 5 years of relevant experience in Retail Assets, Banking products, services and operations (preferably in private sector, HL/LAP/SME/SBL/BL)
  • Deep experience & understanding of retail financial services across NBFCs, banking


UG:Any Graduate

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Array Management Consultants

Array Management Consultants, established in 2009, is a powerful recruitment & executive search company. Array specializes in understanding the needs of both clients and candidates. We are connected to our companies Pan India providing the best quality services at every step of their organization.

Array is a team of experienced recruitment professionals, who labors through the variables and mundane task associated with the hiring process, thus enabling our clients to focus on their business. Array includes consultants for a wide range of sectors ranging from Engineering, Manufacturing, Information Technology and construction to retail, telecom , finance, banking , and so on.

Array is different from the other recruitment firms for its cost effectiveness and best quality candidates in the least possible time.

Company Info
View Contact Details+

Recruiter Name:Shweta

Contact Company:Array Management Consultants



Not Disclosed by Recruiter



Role Category:



Collection / Recovery Manager

Employment Type:

Full Time, Permanent