collection Manager-BL/PL

2 - 7 Years
Mumbai, Pune, Delhi

Job Description

Daily monitoring of Group 3 Portfolio for location
Target to achieve 1% Performance for Group 3 Portfolio
To ensure minimal flows to writeoff
Ensure rollback & normalisation of accounts to early buckets
Monitoring of Bucket movement within 121 to 300 DPD
Ensure legal initiation and enough tools are applied before case is moved to writeoff pool.
Responsible for managing teams assigned Telecallers / Field Executives / Agency/Portfolio Managers
Micro level daily tracking of Collections for each merchant and highlight risk associated if any
Take corrective measures with cross functional stakeholders against Internal process gaps if any impacting Portfolio Performance
Performance level matrix is shared with seniors basis required frequency to get Portfolio insights
Location level performance matrix is shared frequently to uplift existing performance
Update feedback trails on system and sending daily collection reports to the concerned reporting head.
To regularly visit delinquent customer / merchant for the updation of overdue amounts
To effectively manage all customer/ merchant related complaints and issues.


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Array Management Consultants

Array Management Consultants, established in 2009, is a powerful recruitment & executive search company. Array specializes in understanding the needs of both clients and candidates. We are connected to our companies Pan India providing the best quality services at every step of their organization.

Array is a team of experienced recruitment professionals, who labors through the variables and mundane task associated with the hiring process, thus enabling our clients to focus on their business. Array includes consultants for a wide range of sectors ranging from Engineering, Manufacturing, Information Technology and construction to retail, telecom , finance, banking , and so on.
View Contact Details+

Recruiter Name:Mr. Aayushi

Contact Company:Array Management Consultants


Reference Id:Collections - BL



Not Disclosed by Recruiter

Role Category

Retail/Personal Banking


Collections Manager

Employment Type

Full Time, Permanent